Sign in, enroll a passkey, and recover access
Use the right identity and understand the new CloudConnect domain.
Use your invited email
CloudConnect is invite-only. Sign in with the email address that received the invitation. Email codes expire after ten minutes. If an invitation arrived in spam, mark it as not spam and follow its acceptance link.
There is no password to reset: this platform uses email codes and passkeys. Privileged administrators also need strong verification through a verified passkey or the supported authenticator flow.
Moving to usecloudconnect.com
A passkey belongs to the hostname where it was registered. A passkey created on the old DigitalOcean address will not sign you in at the new domain.
Sign in with an email code at the new login page, then open Security and enroll a new passkey. Use a passkey for the same signed-in email address when verifying sensitive actions.
Sessions last up to seven days unless revoked or otherwise invalidated. Sensitive actions require strong verification within the past 24 hours; some credential-management actions can require additional verification.
Contact support for access problems. Never share a one-time code, recovery code, or private key.